Policies

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Aura Massage and Skincare acknowledges the significance of safeguarding the privacy of information provided by users of our websites, subscribers to our services, registrants for our events, and all other customers of our products and services. We have formulated this policy with a fundamental respect for our customers' right to privacy and to steer our interactions with them. This Privacy Statement unveils the privacy practices governing all products and services owned by Aura Massage and Skincare.

Aura Massage and Skincare gathers information from users of our website, subscribers, and other customers. In this segment of our Privacy Statement, we outline the kind of information we collect and how we utilize it to enhance the services provided to our customers.

To utilize our website and access specific services, users are required to register, providing contact details such as name, email address, mailing address, and phone number. This information is utilized for internal communication, delivering requested services, and enhancing the personalized experience for website visitors. Additionally, demographic information may be collected for aggregate analysis to improve services and for marketing or industry reporting purposes.

Certain products and services are complimentary for subscribers meeting specific demographic criteria, and independent auditors may require unique identifiers (e.g., mother’s maiden name) strictly for industry reporting and audit verification purposes.

For paid services like Business Subscriptions, credit card details (account name, number, and expiration date) are collected exclusively for billing purposes and are not shared with others.

Occasionally, we extend invitations to website users and customers to participate in surveys or contests. Participation in these activities is entirely voluntary, granting users the option to disclose contact information (like name and mailing address) and demographic details (such as zip code or job title). Apart from the purposes outlined in this policy, contact information obtained from surveys and contests is utilized to notify winners, distribute prizes, and assess or enhance the website or other products/services provided by Aura Massage and Skincare. Based on the customer's preferences (detailed in the "Permission" section below), this information may also be shared with third-party sponsors involved in these surveys or contests.

Should customers choose to utilize our referral service to acquaint a friend with our websites and services, we may request their friend's name, interests, and email address. Aura Massage and Skincare will retain and utilize this information to dispatch an invitation to the friend. Additionally, it may be used to furnish details about our company and associated products and services. If the friend wishes to cease further communications, they can contact us as indicated in the tell-a-friend message.

We offer features allowing our customers to provide information to us, such as through our feedback forms. In instances where these submissions involve requests for service, support, or information, we may relay them to our agents as necessary to provide the most suitable response. Furthermore, we may keep emails and other information sent to us for internal administrative purposes and to enhance our customer service. It's important to note that letters to the editor and similar submissions may be made public, except when they pertain to presently registered businesses, in which case information is not disclosed.

Aura Massage and Skincare will never send email notifications to users unless they specifically request so.

Aura Massage and Skincare incorporates features that automatically collect information from customers to deliver content tailored to their interests and preferences, aiding in the creation of products and services aligned with customer needs.

For instance, we utilize "cookies," small data pieces stored on users' hard drives containing information about them. Cookies enhance user experience by requiring login only once, saving time during site visits. If users decline cookies, some areas of our website may have limited functionality, preventing participation in sweepstakes, contests, or drawings.

Internally, we collect date, time, browser type, navigation history, and IP address from all website visitors. This data lacks personally identifiable information and is used for internal security audit logs, trend analysis, system administration, and to compile broad demographic information about our user base.

We may merge demographic information provided by customers at registration with website usage data to create general, aggregate, non-personally identifiable profiles of our customers and their content and advertising preferences. This composite information may be shared with advertisers and business affiliates to enhance their understanding of our services.

Occasionally, we may furnish targeted lists containing names and offline and online contact information for marketing purposes to third parties, adhering to our Permission policies outlined below. Customers have the option to exclude their name or contact details from disclosure to third parties.

Apart from the above, we do not disclose personally identifiable information to external companies, except for those acting as our agents to provide our product(s)/service(s). These agents agree to use the information solely for the designated purpose, maintaining its security and confidentiality. Our parent, subsidiary, and affiliate companies, along with entities resulting from a potential merger involving our company, or those to which our assets, products, sites, or operations may be transferred, can also access personal information.

Information will be disclosed when required by law, such as responding to a court order, subpoena, or other legal obligation, fulfilling a law enforcement agency's request, or in specific instances where we believe disclosure is essential to identify, contact, or pursue legal action against someone causing injury to our rights or property, whether intentionally or unintentionally. Users should note that courts of equity, like U.S. Bankruptcy Courts, may have the authority under certain circumstances to permit the sharing or transfer of personal information to third parties without permission.

We may share non-personally identifiable aggregate information, encompassing usage and demographic data, excluding personal details.

If your personally identifiable information changes (such as zip code), or if you no longer desire our product(s)/service(s), we provide a way to correct or update your personal data: you may contact Customer Support at 248-360-6157 or info@auramassageandskincare.com to change your preferences.

Our customers have the option to decide whether they wish to receive information from our affiliates and us that is not directly linked to the product or service for which they registered or agreed to receive. Additionally, customers can choose whether they want their personal information shared with third parties for marketing purposes.

It's important to note that we will make efforts to fulfill your permission requests within a reasonable timeframe. However, there might be a period during which you could still receive mailings or other communications based on information released before your request was implemented. Furthermore, even after the request is executed, your page will continue to update information directly associated with the service for which you registered or agreed to receive, ensuring you stay informed.

We take reasonable precautions to safeguard our customers' personal information and store it securely. Any sensitive information transmitted to us online, such as credit card numbers (applicable only to businesses), is encrypted and securely transmitted. Access to all customer information, including the mentioned sensitive details, is restricted. Our servers, where personally identifiable information is stored, are maintained in a secure environment.